Terms & Conditions NextBet Malaysia – A Complete Guide for All Members

These Terms & Conditions ("Terms") form a legally binding agreement between you ("Member" or "User") and NextBet ("Company", "we", "us"). They govern your use of the platform, website, mobile application, and all services provided by NextBet Malaysia.

By registering as a member at NextBet, making a deposit, participating in promotions, or simply browsing our website, you expressly consent to these Terms in their entirety. You also agree to comply with all individual game rules displayed in the respective sections of the NextBet platform.

NextBet reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you are aware of the latest terms in effect.

To register and use NextBet's services, you must meet all of the following eligibility requirements without exception:

• You must be of legal age at least 18 years of age at the time of registration. Registration by underage individuals is strictly prohibited, and any such accounts will be terminated immediately with no refund of funds.
• Each individual is only permitted to hold one (1) account. Registering multiple accounts is a violation of these Terms and will result in the termination of all associated accounts and forfeiture of any balances and winnings.
• You must provide personal information that is accurate, complete, and up to date during the registration process. Providing false or misleading information is grounds for immediate account termination.
• You must be the individual registering the account for your own personal use — not as an agent, representative, or on behalf of any third party.

You are solely responsible for the security of your NextBet account. This includes keeping your username and password confidential and ensuring that no other party accesses your account.

• Choose a strong password — a combination of uppercase and lowercase letters, numbers, and symbols. Avoid easily guessed passwords such as your date of birth or sequential numbers.
• Do not share your login credentials with anyone, including family members or friends.
• All activity that occurs within your account is considered to have been carried out by you. NextBet is not liable for any losses resulting from unauthorised access caused by your own negligence.
• If you suspect that your account has been accessed by an unauthorised party, contact the NextBet support team immediately at support@nextbet.plus.

NextBet uses 256-bit SSL encryption technology to protect all communications between your browser and our servers. However, the security of the device and network you use remains entirely your responsibility.

NextBet offers a variety of payment methods designed specifically for the convenience of Malaysian players. All deposits are processed in Malaysian Ringgit (MYR).

• All deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited.
• NextBet does not charge any fees for deposits. However, payment providers may apply their own charges depending on the method selected.
• Successful deposits will be credited to your NextBet account within the timeframe stated above. If your deposit has not been credited within the expected time, please contact our customer support team with proof of your transaction.

NextBet is committed to processing your winning withdrawals quickly and efficiently. Here are the terms and procedures you need to know:

• Minimum withdrawal: RM50 per transaction.
• Processing time: 15 to 30 minutes for eWallet methods (Touch 'n Go, GrabPay, DuitNow); 1 to 2 hours for FPX bank transfers.
• Identity verification: NextBet reserves the right to request KYC verification before processing your first withdrawal or any withdrawal exceeding a specified limit. This is a standard security measure to protect your account.
• Withdrawal methods: Withdrawals may only be made using the same payment method used for your deposit, or to a verified bank account held in your name.
• Rollover requirement: Any active bonus must have its rollover completed before a withdrawal can be processed for the portion of the balance associated with that bonus.

NextBet offers a range of bonuses and promotions to its members. Each promotion is subject to specific terms and conditions stated on the relevant promotions page. The following general terms apply to all bonuses at NextBet:

• Each bonus may only be claimed once per member, per household, per IP address, or per device unless otherwise stated.
• Rollover (Wagering Requirement) must be completed within the specified time frame. Any remaining bonus balance that does not meet the rollover requirement within the stipulated period will expire and cannot be reclaimed.
• NextBet reserves the right to void any bonuses and associated winnings if a member is found to have abused the promotions system, including the use of multiple accounts or betting strategies deemed irregular.
• Any winnings generated using bonus funds before the rollover requirement is met cannot be withdrawn until the rollover has been completed.
• NextBet reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

Sports Betting at NextBet covers a wide range of popular Malaysian sports, including the Malaysia Super League and EPL football, BWF World Tour badminton, e-sports, and much more. The following terms apply to all types of sports bets:

• Minimum bet: RM1 per bet for standard markets.
• Odds: All odds are displayed in your preferred format (European, Hong Kong, or Malay) and are final at the time the bet is placed.
• Confirmed bets cannot be cancelled or modified except under exceptional circumstances as determined by NextBet.
• Match cancellation: If a match is cancelled before it begins or is not completed within the stipulated time, bets will be refunded in accordance with the rules of the relevant sport.
• Live Betting: In-play wagering is subject to specific rules displayed in the Live Betting section. Odds may change at any time while a match is in progress.
• NextBet reserves the right to refuse, void, or reduce the value of any bet deemed abnormal, high-risk, or associated with match-fixing activity.

All casino, slots, and Live Casino games at NextBet use a Random Number Generator (RNG) certified by independent international bodies to ensure the fairness and integrity of every game outcome.

• The Return to Player (RTP) rate for each slot and casino game is displayed in the respective game information. RTP is a theoretical long-term value and does not guarantee winnings for any individual session.
• In the event of a technical disruption or software malfunction during gameplay, NextBet reserves the right to void the affected round and return the wager to your account. NextBet's decision in such matters is final.
• For live casino games, video stream interruptions or lag caused by connectivity issues on the player's end are not eligible for compensation. You are responsible for ensuring a stable internet connection before playing.
• NextBet reserves the right to set minimum and maximum betting limits for each game, and these limits may vary by table, player category, and time.

NextBet cares about the well-being of our members. We believe gambling should always be a form of entertainment — not a source of financial or emotional stress. To that end, we provide a range of tools and resources to help our members play responsibly.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits through your account settings page.
• Loss Limit: Set a maximum loss limit over a defined period to ensure you stay within a budget you can afford.
• Cool-Off Period: You may request a temporary break from the NextBet platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: If you feel that gambling has become a problem, you may apply for full self-exclusion — your account will be closed and you will not be permitted to open a new one.

For assistance with problem gambling, please contact the NextBet customer support team or seek professional help from a relevant organisation.

NextBet reserves the right to suspend or close any member's account, with or without prior notice, under the following circumstances:

• Confirmation that the member is under 18 years of age.
• Opening or operating multiple accounts.
• Use of false or misleading information during registration or the KYC process.
• Involvement in fraudulent activity, collusion, or system manipulation.
• Attempting to systematically abuse promotions or bonuses.
• Violation of any part of these Terms & Conditions.
• Activities suspected of being related to money laundering.

You may also request voluntary closure of your account at any time by contacting NextBet customer support. Any valid balance in your account (after deducting any bonus funds with outstanding rollover requirements) will be returned to you within a reasonable timeframe.

To the fullest extent permitted by applicable law, NextBet, its directors, employees, and partners shall not be liable for any direct, indirect, incidental, or consequential losses arising in connection with:

• The use of, or inability to use, NextBet's services for any reason.
• Technical disruptions, server failures, or connection issues beyond our control.
• Gambling losses incurred while using the NextBet platform in accordance with its terms.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Regulatory authority decisions that affect platform operations.

In all circumstances, NextBet's maximum liability to you shall not exceed the total amount deposited by you in the 30 days preceding the relevant claim.

NextBet reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Significant changes will be communicated via in-platform notifications or by email to your registered address. Your continued use of NextBet's services after such amendments take effect will be considered your acceptance of the revised terms.

Any dispute arising from or in connection with these Terms shall first be referred to NextBet's internal dispute resolution process. If the matter remains unresolved, both parties agree to settle the dispute through independent international arbitration.